Product & Growth Lead
MySubShare
- Own product and growth across acquisition, onboarding, purchase, support, engagement and retention for a subscription-sharing platform.
- Identified purchase friction from support questions and customer conversations; improved plan clarity and the path from discovery to purchase.
- Introduced and positioned 31+ Combo Deals to simplify selection, raise cross-sell and package subscriptions around user needs.
- Support development of Anike, an AI-assisted support experience that cuts repetitive friction and helps customers finish common actions faster.
- Translate customer feedback, operations issues and commercial goals into product priorities, campaigns and experience improvements.